In my last blog post, From Social Learning to Workforce Collaboration, I talked about how I have been helping organisations support workforce collaboration. Following that post Dan Pontefract asked me this question:
“Is this something that helps an external consultant, like yourself and ITA more so than it does those working inside an organization in a traditional ‘learning’ team?”
This is a great question – as it allows me now to write a post, about how not only do I think Workforce Collaboration Services are going to be vital in the emerging social business, but how that there are other key services that will be required too.
Based on the work I have done analyzing the use of social media in a professional context and working with organizations who are transitioning to become social businesses, I have developed a Workforce Development Services (WDS) Framework that incorporates 4 key services.
Read the full blog post here.
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